Position: RBT Operations Intern
Base Location: Lome, Togo
Position Type: Internship
- About the Role
We are looking for a motivated and detail-oriented RBT Operations Intern to support the growth and daily operations of our Ring Back Tone (RBT) business in Togo. This role offers a unique opportunity to gain hands-on experience in telecom value-added services, digital content operations, and user growth in an emerging market.
Your responsibilities will include:
o Support daily operations of the RBT (Ring Back Tone) platform, including content upload, configuration, and quality checks;
o Assist in content management, including onboarding music/content partners and maintaining the content library;
o Monitor key performance metrics (subscriptions, activations, churn, revenue) and prepare regular reports;
o Support the execution of marketing campaigns (SMS, USSD, social media, offline promotion); o Work closely with cross-functional teams (technical, marketing, customer service) to ensure smooth service delivery;
o Conduct market research on local music trends, user preferences, and competitor offerings;
o Assist in optimizing user journeys (subscription, activation, renewal) to improve conversion rates;
o Support partnerships with local artists, labels, and content providers.
- Requirements
- Bachelor’s degree or above in Marketing, Business Administration, Communications, or a related field
- Fluency in both English and French is essential, as English is the working language at Huawei.
- Strong interest in digital content, music, and telecom/mobile services
- Good analytical skills and proficiency in Excel or similar tools
- Detail-oriented, proactive, and willing to learn in a fast-paced environment
- Strong communication and coordination skills
Preferences (Bonus)
- Interest in African music or entertainment industry
- Experience in social media operations or digital marketing
- Basic understanding of telecom services (USSD, SMS, subscription models) What You Will Gain
o Hands-on experience in Value-Added Services (VAS) operations o Exposure to African digital content and telecom markets
o Experience working in a cross-cultural and international team
o Opportunity to contribute to real business growth and user acquisition strategies
Please kindly send your English resume to hwtgrecruit@huawei.com with RBT Operations Intern as the email subject!
Deadline April 08th 2026.
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